Human-interest stories are frequently published citing a person or people facing an avoidable tragedy. Stories such as Australia’s cricket legend, Shane Warne, who recently lost his life to heart disease that some would debate may have been preventable. Businesses also suffer from avoidable tragedies due to misperceptions, which can be endured for many years. In essence, we don’t know what we don’t know!

 

Specifically within law firms where partners and staff tend to have extensive tenures, familiarity can be the enemy of progress and growth. This combined with limited exposure to contemporary systems and processes often leads to missed opportunities in achieving competitive advantage and lasting change. To avoid being the proverbial frog in a pot of boiling water, firm leaders must get on top of business risk, strive for operational excellence over mediocracy, and adopt achievable intervention strategies.

 

Insights can be gained from an independent diagnostic review whereby a trusted industry expert can cast their unbiased eye over the state of the operations and tease out preventable risks. A diagnostic review often brings rise to challenges that need to be overcome and can be achieved through a business case that is focused on the immediate and long-term remedies, cost considerations and the transition path back to a healthy business.

 

Once armed with a road map to modernisation, business leaders are often well placed to shape a better future for their teams, and the firm. If you need that unbiased eye from a trusted industry expert and want to learn what business benefits would be achieved from a diagnostic review for your firm, get in touch.

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Robert Wagner, Managing Partner, Harriss Wagner Consultants & Advisers